Questions about installation and configuration that do not pertain to a particular product
The TechDoc 8 Outlook guide discusses configuring in Outlook 2007 and 2010. Are there different instructions for Outlook 2013 and/or is it supported in TechDoc8 with same parameters as 2010?
When installing or upgrading TechDoc, it is possible to encounter an issue where a connection to SQL Server is refused. Make sure you have connectivity to SQL Server and your SA credentials are correct. This can be done by opening the SQL Server Management Studio and logging in with the SA username and password.
First and foremost, as with any lettered updates, your DM and/or SM must already be running the same major version of TechDoc to perform the upgrade. In other words, to apply TechDoc 7b, your server must already be running TechDoc 7, 7a, or 7b to proceed. And yes, you can always safely reapply an update against itself. As always, each SM should be updated before any DM(s) that populates it. DM's do not need to be immediately updated (you could wait weeks or months); they just need to be updated last.
