Is there a size limit for uploading with the TechDoc Client?

I got an error message,

Failed to create....

(The file size exceeds the limit allowed and cannot be saved)

Is there a size limit or doc type restriction? this was a PowerPoint file.

Comments

Joey Prevo's picture

Tue, 06/06/2017 - 12:48

What is the exact file size of the PowerPoint file you are attempting to upload with the client?

Was this the exact text of the error message:

"The file size exceeds the limit allowed and cannot be saved"

Finally, what TechDoc DM are you attempting to upload this document/file to?

I ask all of these questions because prior to TechDoc version 8 there was a 2GB limit. I'm sure the DM you are connecting to is at least version 8 so this shouldn't apply.

If the DM is running out of size in it's File Area(s) it's possible there just isn't enough remaining room to store your file.