Is there a size limit for uploading with the TechDoc Client?

I got an error message,

Failed to create....

(The file size exceeds the limit allowed and cannot be saved)

Is there a size limit or doc type restriction? this was a PowerPoint file.

Joey Prevo's picture

What is the exact file size of the PowerPoint file you are attempting to upload with the client?

Was this the exact text of the error message:

"The file size exceeds the limit allowed and cannot be saved"

Finally, what TechDoc DM are you attempting to upload this document/file to?

I ask all of these questions because prior to TechDoc version 8 there was a 2GB limit. I'm sure the DM you are connecting to is at least version 8 so this shouldn't apply.

If the DM is running out of size in it's File Area(s) it's possible there just isn't enough remaining room to store your file.